1. Introduction
These Terms govern your use of the services, platform, website, applications and related offerings of Callantria (the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
2. Definitions
- User – any person or entity accessing or using the Services.
- Service(s) – AI receptionist, call-answering, messaging, booking integration, and related services.
- Subscription Plan – the pricing tier/package you select.
- Content – data, messages, images or information input, uploaded, or generated via the Services.
3. Eligibility & Accounts
You must be at least 18 years old to use our Services. You agree to provide accurate registration details and to safeguard your login credentials.
4. Services & Access
We grant you a limited, non-exclusive, revocable licence to use the Services. We may modify or discontinue any part of the Services without liability.
5. Payments
You agree to pay subscription and setup fees according to your plan. Fees are billed in advance and are generally non-refundable.
6. Cancellation & Termination
You may cancel at any time. We may suspend or terminate your account for breach of these Terms. Sections relating to liability, confidentiality, and intellectual property will survive termination.
7. Acceptable Use
You must not use the Services for unlawful purposes, spam, or reverse engineering. Misuse may result in termination.
8. Intellectual Property
All intellectual property in the Services belongs to Callantria or our licensors. You retain ownership of your input data but grant us rights to process it for service delivery.
9. Disclaimers & Liability
The Services are provided “as is” without warranties. We are not liable for indirect or consequential losses. Our maximum liability is limited to fees paid in the past 12 months, except where law prohibits such limitations (e.g. for fraud or personal injury caused by negligence).
10. Indemnification
You agree to indemnify Callantria from losses or claims arising from your misuse of the Services or breach of these Terms.
11. Confidentiality
Both parties will maintain confidentiality of non-public information disclosed during service use.
12. Privacy
Your data is handled in accordance with our Privacy Policy.
13. Third-Party Services
The Services may integrate with or link to third-party services. Their terms and privacy practices apply independently.
14. Changes
We may update these Terms from time to time. Material changes will be notified in advance. Continued use after changes indicates acceptance.
15. Governing Law
These Terms are governed by the laws of England & Wales. Disputes will be resolved exclusively in the courts of England & Wales.
16. Contact Information
Callantria LtdSuite 4, Second Floor
Honeycomb
7 – 15 Edmund Street
Liverpool
L3 9NG
Email: help@callantria.ai
Phone: +447418364778