Privacy Policy

2. Data We Collect

• Identity & contact data (e.g. name, email, phone)
• Account login data
• Call records, chat transcripts, messages
• Usage data such as IP address and browser info
• Calendar and scheduling information (if integrated)

3. Legal Basis

We process personal data based on consent, contract performance, legal obligations, or our legitimate interests.

4. Uses

• To provide and improve the Services
• To communicate with you
• To process bookings and calls
• For analytics, operations, and compliance

5. Sharing

We may share your data with trusted providers, group companies, legal authorities, or in a business transfer.

6. International Transfers

Your data may be transferred outside the UK/EEA with safeguards such as standard contractual clauses.

7. Retention

We keep data only as long as necessary for service delivery and compliance obligations.

8. Security

We implement appropriate technical and organisational measures to protect personal data.

9. Your Rights

• Access, rectification, erasure
• Restriction or objection to processing
• Data portability
• Withdraw consent
• Complain to the UK ICO

10. Cookies

We use cookies to improve your experience. You can manage them in your browser settings.

11. Subprocessors

We use trusted partners to deliver our services:

• Google – Calendar sync and cloud infrastructure
• Twilio – SMS, telephony and WhatsApp messaging
• OpenAI – AI receptionist functionality
• AWS – Cloud hosting and storage
• Postmark – Transactional email

13. Contact Us